Privacy Policy

1. Overview & Scope

Mainstay USA LLC ("Mainstay," "we," "us," or "our"), an asset-based motor carrier headquartered in Grapevine, Texas, respects your privacy. This policy describes how we collect, use, and protect information collected through our website, freight rate estimation tools, capacity booking requests, and driver intake applications.

2. Information We Collect

We collect information directly provided by users and visitors:

• Freight & Capacity Inquiries: Origin and destination locations, equipment specifications, shipment dates, weight, commodity descriptions, contact names, company affiliations, business email addresses, and phone numbers.
• Driver & Career Applications: Full legal name, contact telephone, email address, CDL-A license verification status, driving experience years, and endorsement qualifications (e.g., TWIC, HazMat).
• Technical & Navigation Data: Non-personally identifiable browser metadata, referral URLs, and route calculation queries used to maintain service reliability and optimize server routing.

3. How We Use Your Information

We utilize the collected information strictly for legitimate commercial transportation purposes:

• Providing accurate commercial freight quotations and transit capacity scheduling.
• Operating 24/7 dispatch coordination, load confirmations, and shipment status communications.
• Evaluating driver qualification files and employment candidacy in adherence to FMCSA safety regulations.
• Enhancing the security and performance of our digital logistics infrastructure.

4. Third-Party Disclosures & Security

Mainstay USA does not sell, lease, or monetize customer or applicant personal data. Information is only shared with trusted service providers necessary for business operations (such as encrypted email delivery services and secure telematics providers) or when mandated by federal regulatory authorities (such as the US DOT or FMCSA). We implement industry-standard TLS encryption, strict access controls, and security headers to protect your data.

5. Contact Information & Inquiries

If you have questions regarding this Privacy Policy or wish to request corrections to your submitted data, please contact our administrative desk: